Roxy Pringle
Operations & Administration
AKA “The glue”
Meet Roxy
When I joined Mantle in 2019, leadership development wasn’t a field I had specifically set out to build a career in. What drew me in was seeing the impact this work can have on people. Supporting leaders to grow their confidence, capability and self-awareness aligns strongly with one of my core values; helping others be the best versions of themselves.
My background spans administration, project management and event management, where I developed many of the skills that now support the successful delivery of Mantle’s programmes. My education and experience have taken an eclectic path, including studies in travel and tourism, sociology, criminology and business administration. Together, they’ve given me a deep curiosity about people, what motivates them, and how they learn and grow.
At Mantle, I focus on operations, administration and programme delivery. While I may not be the person facilitating a workshop or coaching a leader, I’m privileged to work alongside our clients, participants and Associates throughout the journey. From coordinating programmes behind the scenes to supporting participants throughout their experience, there’s a good chance we’ll cross paths if you work with Mantle.
One of the things I’ve come to believe is that leadership isn’t reserved for those with a particular title or position. We all influence others in some way. That’s why I’m passionate about the mindset, skills and tools we help people develop, because I believe they have the potential to benefit every person, both at work and beyond.
Specialises in
- Leadership programme delivery and operations
- Participant and client experience
- Stakeholder engagement and relationship management
- Process improvement and systems optimisation
- Marketing, communications and brand stewardship
Experience highlights
- Bringing leadership development programmes to life through exceptional planning, coordination and delivery
- Creating positive participant and client experiences that foster engagement, connection and learning
- Managing complex projects involving clients, facilitators, associates and delivery partners
- Shaping Mantle’s marketing, communications and brand presence across New Zealand and Australia
- Leveraging technology and process improvement to create more seamless and effective ways of working
- Drawing on a background in business events, stakeholder engagement and programme management to support meaningful leadership development experiences
How Roxy works
I believe the best learning experiences happen when people feel supported, informed and able to focus on their development rather than the logistics around them. My role is to create the conditions that allow that to happen.
I enjoy being the person behind the scenes connecting people, systems and processes to create seamless experiences for clients and participants. Whether I’m coordinating a programme, improving a process or solving an unexpected challenge, I focus on clear communication, strong relationships and attention to detail.
I believe small things matter. A well-timed email, a welcoming experience or a process that simply works can have a significant impact on how people engage, learn and grow. That’s what motivates me every day.
Testimonial
Roxy is a highly skilled and dedicated professional know for her exceptional organisational abilities and outstanding customer service. As the backbone of Mantle’s support and back-office functions, she excels in managing logistics, building relationships with stakeholders and offering innovative solutions. Roxy’s meticulous attention to detail, methodical approach, and positive attitude make her an invaluable asset to any organisation. I have been fortunate to work with Roxy as a provider, and she is an absolute delight to interact with, consistently demonstrating a high level of professionalism and responsiveness in all our engagements.
Relmi Damiano
Managing/Creative Director
About My Brain Institute
Qualifications and accreditations
- Advanced Certificate in Travel and Tourism
– Auckland Institute of Studies - Bachelor of Art; Sociology and Criminology
– University of Auckland - Masters of Business Administration (in progress)
– Australian Institute of Business
Beyond work
Outside of Mantle, life is centred around family, books and making the most of the outdoors. Since moving from New Zealand to the Gold Coast in 2022, my son and I have embraced the Queensland lifestyle, spending as much time as possible at the beach, by the pool or enjoying the sunshine.
I’m a lifelong bookworm and have recently developed a habit of collecting beautiful special-edition books faster than I can read them. I also enjoy cooking and experimenting in the kitchen, whether that’s trying a new recipe or putting my own spin on an old favourite.
I returned to tennis after a long break and now serve as Secretary and Treasurer of my local tennis club, proving that I apparently don’t know how to do hobbies by halves.