Why it’s crucial to manage your emotional state Most of us inwardly grimace at the idea of managing a situation involving conflict. It’s unsurprising that our emotional state can easily undermine our ability to manage difficult conversations. In fact, most leaders...
Why having difficult conversations is so difficult! As our earlier blog explains, most of us have a lot of emotional baggage when it comes to the idea of conflict. It’s a term used to describe everything from a minor disagreement (whether in the workplace or at home)...
Our physical response to difficult conversations Difficult conversations cause us to not only experience uncomfortable emotions, they also can prompt a physical response. As tensions rise, some common reactions include your palms beginning to sweat and your breathing...
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