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Conversation – it’s something we all do, every day, often without much conscious effort. However, in a professional context, the way we approach conversations with colleagues can have a significant impact on how individuals and teams perform within an organisation. Research has shown that focussing on...

There’s no disputing that the world we live and work in is advancing at an ever-increasing pace. From apps to AI, the level of technological nous needed to do just about any skilled job today is a quantum leap ahead of where it was 10 years ago. With...

The 70:20:10 concept to learning at work is well established in our larger organisations in New Zealand. You may remember the idea that 70% of our learning is on the job and the rest is from learning from others and courses. It emerged out of the Center for Creative Leadership...

Looking around some of our larger organisations in New Zealand changing culture and growing capability are definitely on the strategic agenda of most organisations. Conventional wisdom dictates that a company should conduct some sort of measurement of the impact of people programmes if it is investing large amounts of resources into these...

In an article in the HBR, Tony Schwartz and Catherine McCarthy from The Energy Project talked about their experience of having worked with thousands of leaders and managers in large organisations. They have seen that rising demands in the workplace encourage leaders to put in longer hours and...

“Experience is the best teacher.” How many times have we heard that, or said it ourselves?Unfortunately, having an experience does not guarantee learning from it. And that is a critical issue for all aspiring leaders. Responding to environmental volatility and uncertainty requires a degree of personal...

What do good leaders do when they don’t know what to do? I read a great Korn/Ferry briefing recently that looked at the importance of learning agile leaders. They are the ones who know what to do when they don’t know what to do!At Mantle,...